Get in Touch
Have questions about our planners, collaborations, or just want to say hello? We’re here to help.
Email Us
contact@qbooksly.com
Phone Number
+447366727793
Address
Registered Address: 56 Cavanagh Close, M13 9DF, United Kingdom
Frequently Asked Questions
How do I access my digital purchase?
Once your payment is confirmed, you will instantly receive a confirmation email containing a secure download link to access your files. If you created a customer account during checkout, you can also find all your downloadable products at any time within your account dashboard under the “My Orders” tab.
What is your return policy?
Due to the digital nature of our products, which are delivered instantly and cannot be “returned,” all sales are final and non-refundable. We encourage you to review product descriptions thoroughly before purchasing. However, if you encounter a technical issue with a file, please contact our support team, and we will do our best to resolve the issue for you.
What is myproductiontimeResetting?
ur digital planners are interactive PDF files designed for use on a tablet (such as an iPad or Android tablet) with a stylus. You will also need a PDF annotation app like GoodNotes, Notability, or Xodo for the optimal experience.